Privacy Policy

---

Privacy Policy for Living Waters Wellness

Effective Date: 1/1/2024

At Living Waters Wellness, we respect your privacy and are committed to protecting the personal information you share with us through our website www.lwwellness.net. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data.

1. Information We Collect

We may collect personal information from you when you visit our website, contact us, book an appointment, or use our services. The types of information we collect include:

• Personal Identification Information: Name, email address, phone number, mailing address, date of birth.
• Health Information: Medical history, treatment preferences, and other health-related details (only if provided through online consultation forms or during treatment scheduling).
• Payment Information: Credit card or other billing information (handled securely by third-party payment processors).
• Non-Personal Information: IP address, browser type, device type, and browsing behavior.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services, including booking and managing appointments.
• To communicate with you about services, promotions, or updates related to your treatments.
• To process payments and send you invoices or receipts.
• To personalize your experience on our Website.
• To comply with legal or regulatory requirements, including health and safety regulations.

3. Sharing Your Information

WE DO NOT sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners who assist us in operating our business, such as:

• Service Providers: Third-party vendors, including payment processors, marketing companies, and IT services.
• Healthcare Professionals: If applicable, to share information with medical professionals involved in your treatment plan.
• Legal Authorities: If required by law or legal process (e.g., to comply with court orders or government regulations).

4. Data Protection

We use industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server protocols.

• Data Retention: We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
• Data Security: We use encryption and other measures to secure sensitive information such as payment data and health information.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request to access or correct your personal information by contacting us.
• Opt-Out of Communications: You may opt-out of receiving promotional emails or newsletters at any time by clicking the unsubscribe link in the email or contacting us directly.
• Data Deletion: You may request that we delete your personal information, subject to any legal obligations to retain it.
• Data Portability: In some cases, you may request a copy of your personal information in a structured, commonly used, and machine-readable format.

6. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance your user experience, analyze website traffic, and offer personalized content. Cookies are small files stored on your device. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our Website is not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the revised policy on our Website with an updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Living Waters Wellness
Phoenix, Arizona
480-744-8990
lwwellness24@gmail.com